Articles from Kasisto

Kasisto, a leader in banking AI, today announced that its KAIgentic platform is one of the first agentic platforms integrated with Microsoft Agent 365, enabling financial institutions to deploy intelligent, compliant banking AI agents across the Microsoft enterprise ecosystem. The integration allows banks using Microsoft 365 to manage domain specific AI agents that transform customer engagement, elevate employee productivity, and drive operational efficiency within their existing Microsoft environment. This collaboration reflects a shared commitment to advancing responsible, governed AI innovation for the financial industry.

Kasisto, the market leader for AI in banking, today announced KAIops, an operational intelligence layer on the KAIgentic platform built for financial institutions. KAIops brings agentic AI to the center of application and infrastructure operations to materially lower incident costs, accelerate resolution, and protect customer trust.

Kasisto, the market leader for AI in banking, has announced the launch of KAIgentic, an agentic AI platform purpose built for banking and now available to banks and credit unions. KAIgentic delivers AI that thinks like a bank’s best banker, combining intelligence, compliance, and bank grade performance in one platform across customer experience, employee experience, and AI operations.

Kasisto, the leading generative conversational AI platform for the financial services industry, announces the appointment of Joshua Schechter as Chief Product & Innovation Officer. Schechter’s expertise in agentic AI and his proven track record of delivering transformative, humanlike solutions position Kasisto to further its leadership in reliable AI innovation and redefine the future of conversational banking.

Kasisto, creators of the leading conversational AI platform for the financial services industry, today announced the appointment of Lance Berks as Chief Executive Officer. Berks is a seasoned leader in conversational AI with a proven track record of scaling early-stage, high-growth companies in the AI space.

Kasisto, the creators of KAI, the leading conversational AI platform for the financial services industry, proudly announces the appointment of Don Layden as Executive Chairman of its Board of Directors. This announcement coincides with the successful closing of Kasisto’s Series D funding round, raising the company’s total funding to $90 million. This new influx of capital, along with the strengthened leadership, will further solidify Kasisto’s position as a leader in conversational and generative AI solutions that empower financial institutions of all sizes to enhance customer engagement and workforce capabilities.

First Financial Bank, the 5th Oldest National Bank in the United States, has experienced a 10% overall increase in new accounts opened since introducing its AI-powered digital assistant, Gabby, with the primary lift coming from new deposits and loans. Through a partnership with Kasisto, creator of KAI, the leading conversational AI platform for the financial services industry, First Financial Bank is tapping into AI to increase customer usage across banking products including CDs as well as mortgages, personal loans and vehicle loans.

Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, today announced the launch of KAI-GPT, the world’s first banking-specific large language model (LLM), designed to address the industry’s unique needs for accuracy, transparency, trustworthiness and customization. Powered by KAI-GPT, KAI Answers is Kasisto’s first generative AI application to use the LLM. For bank employees on the front line of customer care, it provides the right answers quickly, via a contextual, human-like conversational experience.