KloudGin Recognized as a Major Player in Three IDC MarketScape Reports

KloudGin today announced it has been recognized in three 2025 IDC MarketScape reports:

• IDC MarketScape: Worldwide AI-Enabled Field Service Management Applications 2025 Vendor Assessment¹
• IDC MarketScape: Worldwide AI-Enabled Service Parts Management Applications 2025 Vendor Assessment²
• IDC MarketScape: Worldwide AI-Enabled Aftermarket/Service Life-Cycle Management Platforms 2025 Vendor Assessment³

KloudGin delivers practical, embedded AI that enhances decision-making and improves operational outcomes across utility and public-sector workforces.

"We built KloudGin to improve the value and effectiveness of workers across all utility operations—whether they're in the field responding to outages, managing complex asset maintenance programs, or coordinating customer service activities," said CEO and Co-Founder Vikram Takru. "We're not chasing trends — we're embedding proven AI capabilities that make every worker more knowledgeable, efficient, and effective."

KloudGin's unified, AI-native work and asset management solution delivers immediate value through embedded AI capabilities:

• Operational efficiency enhancements: Intelligent dispatch optimization, automated job briefings, and context-aware assistance
• Workforce development: Accelerated onboarding, on-demand training, and knowledge preservation
• Safety and compliance: AI-assisted documentation and real-time safety guidance
• Visual intelligence: Remote inspections, condition assessment, and security monitoring

Unlike general-purpose enterprise software, KloudGin addresses the unique operational realities of utilities—managing both linear and vertical assets, coordinating emergency repairs alongside maintenance programs, and orchestrating hybrid workforces spanning employees, contractors, and mutual aid crews. KloudGin unifies field service management, enterprise asset management, and customer engagement into a single platform while integrating with core business systems.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About KloudGin

KloudGin is the leading provider of AI-native field service, construction work, and asset management solutions that connect customers, crews, and assets within a unified, cloud-based platform. KloudGin helps utilities and public sector organizations transform their operations through the digitalization and optimization of workforces, workflows, and assets, enabling sustainable service excellence that creates measurable value. www.kloudgin.com.

© 2025 KloudGin Inc. All rights reserved.

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KloudGin recognized in three 2025 IDC MarketScape reports.